What should I do if my BMW app is not working? If you are looking for answers to this question, you have come to the right place. Whether your app is not updating, unresponsive, or displaying error notifications, there can be multiple reasons behind these issues.
However, do not fret; in this article, I will delve into details regarding why your BMW app is not working and explore possible solutions to help you get your app running smoothly. Therefore, keep reading to discover tips and strategies to solve your issue.
BMW App Not Working (Comprehensive Guide)
The BMW app is designed to keep the owners updated on the status of their vehicles. It allows the owners to remotely access their vehicles and offers multiple features, including locating the vehicle, remote unlocking and locking, and more. The app is undoubtedly helpful, but it can be really frustrating if the app stops working as expected.
Do not worry, my fellows; if you experience any issue related to your app, there are multiple solutions out there that you can use to resolve your concerns. However, before moving towards solutions, let me discuss the reason your BMW app might not be working.
Causes of BMW App Issues
Weak or unstable internet connection is one of the contributors leading to BMW app malfunctions. Check whether your internet connection is stable or restart your router. Besides an internet connection, check your firewall settings.
You must verify whether your firewall is blocking the BMW-connected app from working properly. To do this, you must follow the steps provided:
- Open your browser and search bmwusa.com/my-bmw-app.html.
- Next, if your computer security software asks for permission, press the ‘Allow” option.
- This action authorizes the BMW app to connect to BMW USA servers without interfering with other network connections.
Is your device compatible with the BMW app? If not, it can cause performance issues.
BMW supports multiple devices, including the iPhone, iPod touch, or iPad (IOS 9.0 or above). Furthermore, the BMW app also supports Android devices that are running 5.0 version or above, including some Samsung Galaxy models.
Sign in Issues
BMW app users can also experience login issues. If you experience such a problem, first check whether you have entered the correct username and password. You must ensure that you have provided the correct login credentials.
Using the older version of the app can also cause problems. Publishers continuously update the BMW app; therefore, you must install the latest version to keep your app running smoothly. Additionally, you can also try deleting and reinstalling the app to fix any minor issues.
How To Resolve The Issues?
If your BMW app is not running smoothly, there are multiple solutions that you can use to resolve your issues. What are these tips? Read the following tips to keep your app running without any issues:
Stable Internet Connection
If your BMW app is not working, the first thing you must do is to check whether your internet connection is stable. Try restarting your router. If the internet connection is stable, it means the problem lies elsewhere.
Update The BMW App or Software
As I said above, outdated apps can cause trouble; hence, ensure that you have access to the new version of the BMW app.
Furthermore, make sure that you have updated both the Apple App Store and Google Play services, as it is necessary to resolve any bug issues or errors. The BMW app is constantly updated, so keep your eye on any update notifications.
Restarting & Reinstalling
The simple thing you can do to solve the issue with the app is try restarting it. If this does not work, then delete the app and reinstall it again. Sometimes, this simple act can solve your issue.
Clear Unnecessary Data
Try clearing the BMW app’s cache or data. To perform this action, follow the steps provided below:
- First, open the app and navigate to “Settings”.
- Next, search for ‘Apps’ or ‘General’ if you are using Android and ‘Storage & iCloud Usage‘ (On IOS).
- Afterward, press “My BMW App.“
- Click the ‘Storage’ option to successfully remove cache and unnecessary data.
To sum up, the BMW app offers convenience for its users to remotely access their vehicles. Sometimes, the app may experience problems, which can be frustrating, but with the right solutions, you can resolve your minor issues.
However, if your issue persists, despite trying out all the tips and tricks, you can contact BMW customer support to report your issue. You can also consult the BMW dealership for guidance and assistance.
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