Disney Hotstar app not working? No problem at all! I have a list of all the possible solutions that will definitely fix your issue in no time at all. In my experience, there could be a number of reasons why your Disney Hotstar app might not be working, and every problem requires a different solution.
So, let me provide you with a list of alternatives that you could try in order to get your Disney Hotstar app to start streaming again. So, no need to miss out on your favorite TV shows and movies due to the inconvenience caused by these minute technicalities. Read the following article to find out more.
Disney Hotstar App Not Working
1. Update The App
In my own personal experience, the reason why my Disney Hotstar app stops working altogether is that I turn off the automatic updates on my phone and then forget to manually update the app. These updates are very important because the newer updates are launched to fix the problems that the old version had.
So, if you don’t update your app in a timely manner, your app will start to act out by running into those same problems in response to which a new update was launched in the first place. So, the only way to fix those errors is by updating your app.
2. Shut Down Your Cell Phone
Sometimes, the problem could be your phone and not the app. So, to fix this problem, try shutting down your phone and then rebooting it after a while. This will effectively restart the entire operating system of your phone, and hence, all your apps, including the Disney Hotstar, will start running properly.
3. Renew Your Subscription
My Disney Hotstar app starts to act out when my subscription is about to come to an end. And as soon as I renew my subscription, the app starts working smoothly. So, I would suggest that you check the expiration of your subscription and immediately renew it if it has expired.
4. Log in Again With Your Correct Credentials
Another reason why your Disney Hotstar app might not be working is that you accidentally entered your incorrect credentials. So, to solve that problem, you have to re-login your correct credentials very carefully.
Once your account has been successfully logged in, try streaming the app. Chances are that your app will be working fine by now.
5. Clear Cache
If the problem still persists, then you should try clearing the app cache. These cache files accumulate in your cell phone and start interrupting the normal operations of the app. Clearing away these files will remove the undue pressure on the app, thus making it run smoothly.
In order to clear the cache files, you will have to go to your mobile settings because you can’t clear the cache from within the Disney Hotstar app. From within the settings menu, click on the ‘Applications’ option and search for the ‘Disney Hotstar’ app. Now, simply click on the ‘Clear Cache’ option and remove all those unwanted files.
6. Check Your Connectivity
The Internet is the primary driving force of the Disney Hotstar app. You need to have a high-speed internet connection for the Disney Hotstar app to stream smoothly. So, if your internet connection is poor and does not support seamless streaming, you should switch to a faster Wi-Fi connection or mobile data.
7. Server Problems
If none of the above tips work, it is highly likely that the Disney Hotstar server is down. In that case, you can not do anything to solve the issue rather than wait this period out. The technical team will solve this problem and restore the app services in an hour or so.
The Bottom Line
So, as I mentioned above, there are a myriad of reasons why your Disney Hotstar app might not be working. However, there is no use in trying to pinpoint the problem; instead, you should try out the above solutions one by one to see what works for your app.
I would recommend that you start off by updating the app, followed by clearing the cache. These two steps will get the app working for ninety percent of the users. However, if the problem still persists, you could also try out other methods of rectifying the situation, such as checking your internet connection, renewing your subscription, and logging in your credentials once again.
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