In this age, education has evolved and digitized to a greater extent, and the Unacademy app has entirely embraced it. It has a vast array of courses and live classes that prepare countless students for various exams like JEE, NEET, UPSC, CA, GATE, CUET, etc. However, like other digital platforms, it is also prone to occasional problems despite being the best preparation app for students nationwide.
Students can use this app anywhere without worrying about transport and timing issues. Nevertheless, when the app stops working, it can be frustrating and waste students’ precious time. So, let’s have a look at why the Unacademy app is not working and how to fix it.
Unacademy App Not Working
The Unacademy app assists students in cracking their target exams by providing online classes of top educators. You can clear your concepts and doubts with unlimited access to courses, live classes, mock tests, quizzes, and more. Furthermore, with the Live Chat option, you can engage in an academic discussion, ask questions, prepare easily for tests, and get access to skill-building courses.
Additionally, students often complain about bugs, errors, and technical hiccups. You can fix it easily with the help of this article. So, continue reading this blog until the end to discover all possible ways to improve your Unacademy app errors.
Unacademy App Not Opening
Typically, users face this problem; they cannot open or run the app on their devices. There can be multiple reasons why your Unacademy app is not working correctly. However, the following are the most common reasons and their solutions.
Connectivity Issue and Solution
One of the reasons you cannot open your Unacademy app is the connectivity issue. Check your internet connection and switch between Wi-Fi and data connection to see if it is the problem. Moreover, you should restart the Wi-Fi router and rerun the app because the app’s primary requirement is a stable internet connection.
Servers Issue and Solution
Unacademy has a large number of users and uses multiple servers to store and process your data. However, sometimes servers are down due to maintenance or any other technical issue on the manufacturer’s end. Moreover, there might be stress on the servers due to high user traffic.
Whatever the reason, you cannot do anything in this situation, so check their social media accounts for server-related updates. Furthermore, wait patiently for a few minutes and try opening the app again.
Phone’s Software Issues and Solutions
Usually, smartphones have an underlying software bug that can prevent Unacademy from running smoothly on your phone. However, restarting your phone and rerunning the app can easily fix this issue. Similarly, rebooting helps clear these errors and allows the app to work properly.
Loading and Blank Screen
Sometimes, the Unacademy app encounters loading and blank screen issues. While there is a high chance of unstable internet being the culprit behind this issue, you can still face it despite having an active connection. So, try the following technique in this case.
Solution: Clear Cache Data
Unacademy stores your data to provide a better experience; nevertheless, this data can sometimes accumulate excessively. Therefore, clearing the app’s cache data is crucial and does not affect any critical data.
- First, open your device’s settings.
- Next, go to ‘apps and notifications.’
- Then, click on Unacademy and tap on ‘storage.’
- Finally, the ‘clear cache’ option will appear; click on it. Moreover, if this does not resolve the issue, try clearing all the data to reset the app.
Installation and Update Issues
It is necessary to update your app regularly as the updated versions have fewer chances of bugs and errors. You can update your app by visiting the Play Store and clicking on the Unacademy app. Moreover, under the Unacademy app, you will find the ‘update’ tab if any update is available.
If you are not able to update your app or install it, you either have connectivity problems or a storage shortage. Check your internet connection and then go to your device storage settings. For reference, you must have at least 1GB of free space to be able to download and update the Unacademy app.
Hopefully, your app will start working again after trying all these solutions. However, if the issue persists, contact Unacademy’s support team for personalized help and guidance.
Can we use Unacademy on two devices?
Yes, you can log in to three devices: two mobile and one laptop or vice versa with your Unacademy app account.
In essence, the Unacademy app is changing the traditional ways of education by providing a more convenient digital platform for online classes, tests, mock exams, and skill-based courses. However, the app encounters some occasional problems which affect its performance. You can fix your Unacademy app by fixing your internet connection, restarting the phone, clearing phone storage, and cache data.
Thanks For Reading!