Is the Royal Mail app not working on your device? No problem; I have prepared a list of all the solutions that will get your app up and running in no time at all. In fact, all the methods I am about to elaborate on below are noninvasive, which means that you can easily try them all by yourself without needing professional help.
You might have to try more than one method to get your app running. So, I would suggest that you read and remember all the below-mentioned alternative solutions so that you will be able to identify the problem in no time at all. So, with that being said, let’s get down to details, shall we?
Royal Mail App Not Working
1. Check Your Internet Connection
If your Royal Mail app is not working, then chances are that your internet connection is weak. So, it would be better to switch your internet connection to another one to see if that solves your problem. If you are using Wi-Fi, you might want to change to mobile data if that is possible for you.
This will definitely solve your problem instantly if it is about the internet connection. However, if the problem is not because of the internet connection, then the problem will still remain, no matter how fast your internet connection might be.
2. Update Your App
Another reason why your Royal Mail app might not be working right now is because you haven’t updated your app for some time. So, go to your Google Play Store or Apple Store and check if your app is up to date. If not, then download the latest update and let it install to see if that gets your app to start working.
I don’t think I need to emphasize the fact about how important it is to install new app updates on a timely basis. It helps prevent the app from crashing or malfunctioning time and time again.
3. Clear Cache
If even updating the app does not work and your internet connection is also stable, then the problem probably lies in the accumulation of cache files in your device. These files must be removed from time to time; otherwise, they start interfering with the activities of the app.
However, you must keep in mind that you can not clear the app cache from within the app. In fact, you will have to go to your mobile settings, search for the “Applications” option and click on it.
Search and locate the “Royal Mail App” from the applications list and click on it. There, you will see a clear cache option. Click on it, and within a few minutes, your cache will be cleared.
4. Check Device Compatibility
If the problem still persists, you should check if the app is compatible with your device. For this, simply try using the app on another device. If the app works smoothly on the other device, it means that there is either something wrong with your device or that the app is not compatible with that device.
5. Restart Your Device
Another way you can fix your Royal Mail app is by restarting your device. This will refresh all the activities of your device and stop the background apps from running needlessly.
6. Server Issues
If none of the above solutions work, then it means that there is something wrong with the server. In that case, you can not do anything about it other than wait for the technical team to sort out the problem in a few hours.
The Bottom Line
So, these are some of the things that I personally try myself when my own Royal Mail app stops working. And let me tell you that these work every time! My first inclination is always to check if my app is updated because I have this weird habit of turning off my automatic app updates, and then I forget to manually update them.
So, I would also suggest that you keep track of your app updates and turn on the automatic app updates on your device so that you won’t have to manually update them. Secondly, you should keep in mind that cache files start accumulating in your device as soon as you clear them, so you would have to remove them from time to time in order to prevent your app from acting out.
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