Are you facing any issues with the orangetheory heart rate monitor? Do you want to know why your orangetheory heart rate monitor is not working? If yes, then you have landed in the right place. In this article, we will learn what are the main causes due to which the heart rate monitor of the Orangetheory stops working.
Besides that, we will also learn how to fix this issue once and forever and enjoy nonstop workout sessions. We know how annoying a situation like this can be especially when you are working out and all of a sudden you start facing issues.
To save you from such a situation we did some research on this topic. After hours of digging on different forums and conducting short interviews, we were able to gather a hand full of information. Check out the below article to find out why the orangetheory heart rate monitor not working.
Orangetheory Heart Rate Monitor Not Working: Reasons
An interesting fact to note, according to a study published in the journal Medicine & Science in Sports & Exercise, chest strap heart rate monitors tend to be more accurate than wrist-worn counterparts.
Before solving the issue it is very important to know what causes the Orangetheory heart rate monitor not working?
Quick Reasons Why Orangetheory Heart Rate Monitor Might Not Work:
- Broken Heart Rate Monitor: This could be due to improper use or placing it on the wrong parts of the body.
- Lack of Internet Connection: Though the heart rate sensor operates independently, it might require an internet connection to sync or send data.
- Misconfiguration of the App: The app might not be set up properly to recognize or work with the heart rate sensor.
- Low Battery Level: Depleted battery can prevent the heart rate monitor from functioning.
Quick Solutions to Fix Orangetheory Heart Rate Monitor Issues:
- Ensure Proper Connection: Make sure the heart rate monitor is correctly connected to your phone via Bluetooth.
- Reposition the Monitor: Try placing the monitor on different parts of your body, ensuring it’s in a consistent position each time and not exposed to direct sunlight.
- Update the Software: Ensure the app is up-to-date by downloading the latest version from your device’s app store.
- Reset the Heart Rate Monitor: Hold down the power button for about 10 seconds to reset, then restart the device.
The Heart Rate Monitor Might be Broken
One of the most common reasons for the heart rate monitor not working is that it might be broken. It could happen due to many reasons including improper use of the device. The user might have used the device incorrectly by placing it on the wrong parts of his body. This could cause damage to the sensor and hence make the heart rate monitor not work.
“Orangetheory Fitness heavily relies on accurate heart rate readings to tailor personalized workouts. Members aim to hit the ‘Orange Zone’, which is between 84-91% of their max heart rate, to maximize calorie burn.” (source: Orangetheory Fitness).
If the user has misplaced the heart rate monitor, he should immediately contact the customer service team of the company. The customer service experts would help him get back his heart rate monitor.
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If the user has placed the heart rate monitor on the incorrect part of his body, he should immediately remove the device. He should try placing the device on other parts of his body until he finds one that works properly. Once he gets the correct placement, he should put the heart rate monitor back in the same position.
No Internet Connection
While it is true that the heart rate sensor has nothing to do with the internet connection and the sensor has to record field data without it. However, during our research, we noticed that it is also one of the main things that cause the issue.
While we are still investigating why the lack of internet connection makes the heart rate sensor unable to run. But we think it is because it’s the only way they can send the data to the cloud server. So if there is no internet connection, the heart rate monitor cannot function as expected.
You May Have Not Configured the App Correctly
The next issue is the proper configuration of the app. If you have configured the app correctly, then it should automatically detect the heart rate sensor. If it does not, then you need to configure the app again. You may follow these steps to resolve the issue.
- Open up the app and click on the “Settings” button.
- Click on the “Heart Rate Sensor” tab.
- Now select your heart rate, sensor model.
- Then click on the “Configure” button.
- Now you should see an option called “Enable”. Select it and click on the ‘Save’ button.
This should solve the problem.
Check Your Battery Level
Another reason for the heart rate monitor to stop working is the low battery level. When the battery levels go down, the heart rate monitor stops recording the data. If you notice that the heart rate monitor is not working, check whether the battery levels are low or not.
To check the battery level, open up the app and click the “Battery” icon.
It will show a graph that represents the current status of the battery.
If the battery level is too low, then you should charge the battery before using the heart rate monitor. In this case, you should buy a new heart rate monitor from the store.
How To Fix Orangetheory Heart Rate Monitors Not Working?
Now that you have learned some of the main causes due to which the heart rate monitor is not working. you might be wondering how to solve this issue now. Well, you shouldn’t worry at all because we have got you completely covered with our detailed guide.
Hurry? Here is Video Guide
We have already mentioned the main reasons behind the heart rate monitor not working. Now let’s discuss how to fix them.
1) Check Whether the Device Is Connected Properly
On the topic of connections, it’s worth noting that, according to the Bluetooth Special Interest Group, physical barriers or interference from other devices can impact Bluetooth connections. This could play a role in potential connectivity issues between the heart rate monitor and your device.
First thing first! Make sure that the heart rate monitor has been connected to the phone via Bluetooth. If it isn’t, then connect it by following the instructions given below.
2) Try Placing It On Other Parts Of The Body
This is another important step that needs to be taken care of while connecting the device. If you place the heart rate monitor on any other part of the body such as the wrist, arm, leg, etc., make sure that it is placed in the same position every time. Also, make sure that the device is not facing the sun.
3) Update the Software
Sometimes updating the software helps to resolve the issue. For this purpose, you need to download the latest version of the app from the Google Play Store. After downloading the update, install it and restart the app. This should help you to get rid of the issues related to the heart rate monitor.
4) Reset the Heart Rate Monitor
Sometimes resetting the heart rate monitor resolves the issue. To do so, press and hold the power button for about 10 seconds. Then release the power button and wait for a few minutes. Once the process completes, turn off the device and start it again.
Last Minute Thoughts
There are so many issues that may interfere with the heart rate sensor of the Orangetheory. Due to this the heart rate monitor may not work as properly as it should. This can be quite an annoying problem for everyone.
In our guide, we have not only mentioned some of the main reasons behind the Orangetheory Heart Rate Monitor Not Working but also explained how to fix it. We hope you found what you were looking for already.
However, if you still have questions on your mind then feel free to let us know in the comment section below.