Peloton bikes are gaining popularity rapidly because of their ease and convenience, but they also have a lot of potential to be improved. However, sometimes there might be issues such as you may encounter an error and seeing the Peloton metrics not working.
This can be quite an annoying situation especially if it happens frequently. So, in this article, we will discuss why Peloton metrics not working and how to fix them. If you are interested in learning all this then keep on reading.
Because we have explained not only the main causes behind the Peloton Metrics not working but also its possible solutions. Besides that, reading this guide will hardly take 2 minutes but it can help you get rid of so many issues.
So without any further delay let’s get started!
Why is Peloton Metrics Not Working?
Peloton is a great bike that comes with a lot of features. It has been designed for people who want to exercise at home. But sometimes, users face some problems while using the Peloton app. One of these problems is that the metrics are not working.
- Damaged Display: The bike’s screen might be malfunctioning, even if it emits a simple white light.
- No Power: Ensure that the bike is plugged into a power socket. If not, it won’t display metrics.
- Accidentally Unplugged: It’s possible the power cord got unplugged from the wall, causing the bike to lose power. Additionally, a drained battery can also be a culprit.
- App Connectivity Issues: Disconnections between the Peloton app and the device can hinder the display of metrics. Ensure they are synced.
- Device Restarted: If the Peloton device recently restarted, there might be a delay in accessing the metrics as it could erase stored data.
- Network Issues: Metrics might not display if there’s a problem with the WiFi connection. Ensure a stable connection.
- Corrupted Cache Memory: Sometimes, reopening the app after completely closing it can refresh the cache memory, solving display issues.
This issue occurs when the user tries to see the metrics after starting or stopping the workout. This can be due to several reasons but below are some of the most common problems causing this issue.
Your Peloton Bike Display is Broken
The first and most important thing that you need to do is to check whether the display of the bike is fully functional or not. Whenever a display has an issue then you won’t be able to see any metrics on it.
In some cases, the bike display even gives white light but it doesn’t show any metrics. If you see a simple white light this is also an indicator of a damaged display. Under such conditions, the only way to get rid of this issue is to fix the broken screen.
Peloton Bike Has No Power
While a damaged display can cause problems but sometimes the biggest issues can be due to no power. It is possible that you may have not plugged your peloton bike into the power socket. As a result, no power will be going into the bike and the display won’t turn on.
If you plug the power cable into the bike then the display should start working normally. In case the problem persists then try unplugging the cable from the wall socket and plug it in again. You can also use a different outlet to test whether the problem still exists.
You May Have Unplugged Your Peloton Bike From The Wall Socket
Sometimes, users don’t realize that they have unplugged the power cord from the wall socket. When this happens then the bike will stop working immediately. To avoid this kind of situation, make sure that you always keep the power cord connected to the wall socket.
Another reason behind this issue could be that the battery is dead. If you notice that the battery is completely drained then charge the battery before continuing with the workout.
Peloton App Is Down Or Offline
Another major issue that can lead to Peloton metrics not working is the connection between the app and the Peloton device. Sometimes, the app gets disconnected from the device and as a result, the metrics cannot be seen by the user.
To resolve this issue, you need to ensure that the app is connected to the device properly. If you find yourself in such a situation then try restarting the device and connecting it to the internet once again.
Peloton Device Has Been Restarted
It is possible that the Peloton device has been restarted. If you notice that there is a message saying that the device has been restarted then you should wait for about 10 minutes before trying to access the metrics. Once the device restarts, all the data stored on it will be erased.
So if you have noticed that the metrics aren’t showing up then you must wait for about 10 minutes until the data is restored. After this time period, you can try accessing the metrics again
Peloton Metrics Not Showing Up On The Screen:
The last thing that you should do is to check whether your WiFi connection works properly. In case, you are facing this problem then try connecting to another network. You can use the same network which was used by Peloton during installation.
Also, make sure that your phone is connected to the internet. If everything goes well then you need to restart your phone.
If still nothing helps then you need to contact the Peloton support team. They will provide you with the best solution to this issue.
How To Fix Peloton Metrics Not Showing Up On Screen?
If you are looking for a quick fix for Peloton metrics not showing up then you don’t need to worry about anything. All you need to do is follow the steps mentioned below.
Step 1: Open The Peloton App
First of all, open the Peloton app and sign in to your account. After doing this, wait until the process finishes. Once done, close the app and reopen it. Sometimes closing an app completely can help eliminate different kinds of issues.
This is mainly because of the incorrect or corrupted cache memory. So when you reopen the app, it will load the new information from the server instead of the old one.
Step 2: Check Your Connection
Now, go back to the main menu of the app and click on Settings. Then select Network & Internet. Here, you will see the option Connecting to WiFi. Make sure that you connect to a strong WiFi signal so that you can get better performance.
Step 3: Restart The Peloton Bike
Finally, after completing the above-mentioned steps, you can restart the bike. This step is very important as it will help reset the entire system. So, just press the power button and hold it down until you hear the startup sound. Then release the button and let the device reboot itself.
After performing these steps, you will be able to access the Peloton metrics.
If you have a Peloton bike and you are facing this issue i.e. the Peloton metrics not working then you have come to the right place. In this article, we have explained some of the possible causes due to which the metrics may not show on a peloton bike.
However, not only this but we also mentioned a step by step solutions that can help you get rid of this issue. If you have enjoyed reading this article please feel free to share it with others on different social platforms.
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Thank You For Reading!