Due to the enhanced convenience, many homeowners choose Samsung refrigerators with ice dispensers. What could be better than pulling a lever to instantly chill your beverage to the perfect temperature? Nonetheless, this convenience might become a source of annoyance if your Samsung refrigerator fails to dispense ice.
Let us help you solve this problem by examining its potential causes in further detail.
Samsung Refrigerator Dispenser Not Working?
If your refrigerator’s water dispenser is malfunctioning, you may do the following troubleshooting procedures before calling a technician since the answer is provided in many phases.
Make Sure The Water Line Is Connected Properly, And The Valve Is In The On Position
- If the water dispenser is dry, check the water line.
- Make that the refrigerator’s water supply line is securely connected to the water supply outside the home. You need to open the water valve.
- Ensure there is no debris in the tube. A kink or crush in the water supply tubing might cause a leak.
- The water supply pipe and valve are often situated behind the fridge, next to a sink.
Child Lock Is On
Modern Samsung refrigerators often have a child safety lock. The ice and water dispensers and the whole control panel may be locked out of reach with a button. As a result, you should double-check whether the kid lock was accidentally or purposefully engaged.
- Water may be dispensed from a Samsung fridge only if the kid lock is turned off.
- If your device has a touchscreen interface or control panel, you may disable the kid lock by pressing and holding the “Ice Off” button for three seconds.
- Ensure the setting is on “Water” rather than “Ice.”
Contamination Of The Water Supply
If your Samsung fridge isn’t close enough to your home’s water supply, it won’t be able to dispense effectively.
Because of the following potential issues with the water supply, the dispenser may run dry:
- Kinked water line: A kinked water line makes it difficult for water to get from your home’s supply to the fridge, and a frozen water line does the same. It may be possible to straighten out a kink in a water line, but if the kink has already caused damage, the line will need to be replaced. Also, if your water line freezes, you won’t have any water. The ice may be melted by directing a hair drier towards the water line, allowing water to flow freely.
- Low water pressure: If your home’s water pressure is lower than 40 psi, the dispenser might not be able to deliver water or ice. If your ice maker isn’t producing ice or your kitchen sink isn’t getting enough water pressure, it may be time to look professionally at your home’s water pressure system.
- Defective water inlet valve: The refrigerator’s water intake valve, which opens and shuts to regulate the flow of water from your household supply to the dispenser, may be faulty. If the valve fails and stays closed, the water supply to the dispenser will be cut off. If your water intake valve is broken, you should get it fixed right away.
Inspect The Storage Tank
- The coldest portion of the refrigerator is the bottom drawer.
- Foodstuffs kept within will be frozen if the temperature drops below zero.
- The water tank at the bottom of the drawer may have frozen over.
- There Is No Water
What you discover will determine how to proceed. A new supply line will be required if the blockage is too great to be cleared. To increase water pressure, turn the main valve. If there are more plumbing issues, though, a professional plumber will need to be called in.
Reset Ice Maker
You’ve already tried the aforementioned troubleshooting steps, but your Samsung fridge’s water dispenser and ice maker still aren’t functioning properly. Your ice machine may need a reset.
The ice maker may be reset by doing the following:
- Look for the “Test” tab and click it (in most models, you need to remove the ice bucket to see it).
- The test button will chime if you press and hold it for a few seconds.
- The whole testing procedure takes around 6 minutes. Another chime will play after the test cycle completes.
Check the Airlock In The Water Supply Line
There shouldn’t be any air in the water line of a working Samsung refrigerator, especially if you use the dispenser often. However, an airlock could form if you operate on the water line, install a new refrigerator, or replace the filter cartridge. The airlock could cut off the
water supply or dispenser.
- To clear the air, press and hold the water dispenser’s lever for about two minutes.
- In dire cases, you may need to press and hold for several glasses to release the airlock.
- The escaping air may make a sputtering sound. Proceed until there is no more air above the water line.
To get rid of accumulated air and wash away any contaminants, Samsung suggests dispensing about 2 gallons (7.5 liters) of water. It’s possible you won’t have to dole out that much. But make your decision depending on your research and the water’s movement.
Replace Water Filter
Before dispensing drinking water and ice, the refrigerator’s filter eliminates contaminants from the water supply. If the filter isn’t working properly, it might limit the dispenser water flow.
Certain filters may cause Samsung refrigerator dispenser difficulties:
- Change the filter: Refrigerator water filters get clogged with contaminants they remove, decreasing dispenser water flow. Samsung water filters should be changed every 6 months to prevent clogging.
- Improper installation: If the filter is not put correctly or is broken, it might restrict the flow of water to the dispenser or cause the refrigerator to leak. Check your user manual for filter installation instructions.
- Incorrect filter brand: Samsung suggests using OEM filters for good fit and operation. If you don’t use an original equipment manufacturer (OEM) filter, you may have leaks and low water pressure that prevents the dispenser from filling up.
Samsung Refrigerator is one of the most bought refrigerators in the market, but sometimes it stops working properly. Customers are especially complaining about the Samsung Refrigerator dispenser malfunctioning. These problems can be resolved by applying the above steps, like cleaning the valve, checking the child lock, replacing the filter, resetting the icemaker, and many more.
Most of the time, these ways solve the problem from the root. But if the problem continues, contact the support team for further assistance.
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